A Company specialized in Customer Loyalty Analytics
This Corporation was established in 1998 to create the largest nationwide source for quality recycled auto parts. We helped them in Automotive Analytics. Throughout the next decade, we expanded into reconditioned, re manufactured, aftermarket, and self-service auto parts. With the Keystone Automotive acquisition in 2007, we became the nation’s largest distributor of alternative collision replacement auto parts. Since then, we have added a heavy truck division and continued to grow our re manufacturing capabilities.
Challenges
It has a product, which focusses on Customer Data & Engagement Platform that powers Customer and Audience Engagement & Experience • They have been an industry leaders in providing services and products in the area of Customer Engagement.
Services Provided
Thinklytics product which has the capability of blending data sets and also has facility to accept data as json format from various sources exposed through apt’s. The built in embedded dashboards and email notification features helped to visualize the data.
Key Benefits
• Better tracking of metrics
• Cost optimization by targeting the loyal customers.
• Better Campaign performances
• 360 view of a customer engagement metrics.